The Comox Valley Regional District (CVRD) in partnership with the City of Courtenay, Town of Comox and Village of Cumberland are expanding the current boil water notification system to a free Comox Valley wide local emergency notification service. The service will help keep residents and businesses informed in a timely manner when public health and safety are at risk.

The “Get Notified” Connect Rocket system is a free subscription based service that will allow local governments to distribute local emergency alerts to subscribers. Registration is required in order to receive notifications. Currently the Canada-wide Alert Ready service cannot be used by local governments and only provides notifications to specific areas and mobile devices.

“The registration process is simple,” explains Howie Siemens, Emergency Program Coordinator for the Comox Valley Regional District. “Go to www.comoxvalleyrd.ca/getnotified and follow the steps outlined for setting up your account. Sign up today To Get Notified.”

Residents are encouraged to register for emergency notifications for the communities in which they live, work and play. Local emergency notifications will be delivered to registered users directly to cell or landline phones.

The emergency notification lists to sign up for are: (Choose the communities in which you live, work and play)

  • City of Courtenay
  • Baynes Sound  (Electoral Area A)
  • Denman/Hornby Islands (Electoral Area A)
  • Lazo North (Electoral Area B)
  • Puntledge – Black Creek (Electoral Area C)
  • Town of Comox
  • Village of Cumberland
  • K’ómoks First Nation (KFN)
  • Boil Water Notifications – Comox Valley Water Supply System Users
  • Water Restrictions – Comox Valley Water Supply System Users
  • Sewage Treatment Plan Odour/Noise Notifications – Comox Valley Water Pollution Control Centre Users

Already have a Connect Rocket account and have been receiving boil water or other CVRD notifications? Be sure to login into your account annually to ensure you are on the correct distribution lists and your contact details are accurate.

There are many residents within the Comox Valley that do not have access to a computer. If you wish to receive notifications but currently do not have a computer please call 250-334-6000 and we will help set up your account for you. All you need to know is the phone number you wish to use and emergency notifications list(s) you wish to subscribe to.

To learn more and to register To Get Notified visit www.comoxvalleyrd.ca/getnotified

The Comox Valley Regional District is a federation of three electoral areas and three municipalities providing sustainable services for residents and visitors to the area. The members of the regional district work collaboratively on services for the benefit of the diverse urban and rural areas of the Comox Valley.

Jennifer Steel

Manager of Corporate Communications, CVRD